Voices and Sound problem

[hangarato]

Hello

I have just bought AOE 3 the complete collection. I have tried to play the campaign, but when starting it, I cannot hear the voices of the dialogues, commentaries or any type of voice. I only can hear when I click on a soldier or something. I also can hear birds, and environmental sounds. As well, in the main menu, I cannot hear any type of sound, neither waves nor people speaking.

I am running it on Windows 10, last update.

Can someone help me?

[pecelot]

It seems like there's something wrong with your „Sound" folder in your main game folder. Do you have it untouched?

[Gendarme]

On WineHQ this is caused by the lack of L3CODECX.AX in System32. Perhaps something similar could be the case in Shitdows10.

[hangarato]

I have not touched anything from any folder. I have just installed it and it is not working correctly. Any suggestion?

[_RDX_]

Perhaps something similar could be the case in Shitdows10.

[hangarato]

Please, I really need to fix it. Someone help me

[hangarato]

Ok, I have asked for taking my money back.

[Mr_Bramboy]

Before you do that, try the following things:

1) Make sure you have enabled your sound, both in-game and in Windows. Note that Music and Sound are two different things in-game.
2) Verify your game cache via Steam and see if any corrupted files are detected.
3) Fully reinstall the game via Steam.

[JakeyBoyTH]

On WineHQ this is caused by the lack of L3CODECX.AX in System32. Perhaps something similar could be the case in Shitdows10.

Yes the infamous fraunhoufer codec. However it should be pre-installed! This isn't your scrub ubuntu distribution!

[Hipokondriako]

EDIT: Solved. I just had to install the K-lite codec pack. I guess W10 messed with codecs during some update.

Hello!

I´m having the same problem. The game was working fine until recently. Music and sound effects work perfectly. Voice acting on campaign and taunts don´t sound. I´m playing on Windows 10 from Steam distribution. I changed the game language to Spanish and restored back to English. I uninstalled the game, deleted the EP files, deleted the folder in "My documents"... nothing. Any suggestions?

The only thing I can think of is restoring the CD-Key, but the link in this forums is broken.

Thanks,
Sergio