Account Hack - recovery

No Flag robo315
Crossbow
Posts: 3
Joined: Aug 19, 2017
ESO: robo315

Account Hack - recovery

Post by robo315 »

Hello,

Okay so I played AOE 3 about 3 weeks ago before going on holiday and now when I try to log in it says my password is incorrect.

Going through the usual account recovery channel isn't possible because i cannot remember my CD key, bought the game like 10+ years ago or whenever it was first released

Has anyone got any suggestions how I can get my account back or know a support email to use or are they all inactive now?

Thanks for the help

In game username is robo315 as well
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Australia Timba
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Joined: Jun 12, 2017
ESO: Timba_
Location: Straya

Re: Account Hack - recovery

Post by Timba »

@sebnan12 might be able to help you :)
The best moment I've ever seen in AoEIII: youtu.be/LuMcFUjt6zQ?t=12m
No Flag robo315
Crossbow
Posts: 3
Joined: Aug 19, 2017
ESO: robo315

Re: Account Hack - recovery

Post by robo315 »

Update, somehow managed to find the AOE 3 box, so I have the Product key

When doing the account recovery on https://esoaccounts.agecommunity.com/lo ... fault.aspx

I put in all the information which is the

CD key: the number I have in the game box
Product ID: went onto the game -> help and tools -> about -> Product ID taken

Error came up saying there is no account with this product ID though
I think this Product ID might be incorrect though because the current game I am running was downloaded from a torrent (i lost one of the install disks for AOE 3), so it wouldn't have the original product ID for my account right?

Also is all this pointless as it says it sends the account recovery to my email, but I have no idea what my email was when I first set up my account like 10 years ago

Thanks

Current plan is to redownload the torrent, but put in my own product key when prompted for it, then I may get the right product ID
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Switzerland sebnan12
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Location: Switzerland

Re: Account Hack - recovery

Post by sebnan12 »

ty for mentioning me timba and yea i am actually able to help u!


i have a bug which happend during the installation of the game i guess. however, i can make instant accs. if u need an online acc u can pm me here and i will gladly make u a new eso acc u can use to play online.. ofc its free and its no effort for me at all so dont hesitate and ask me to enjoy the game together with us
@robo315
"Why are you trying to lecture me on my own language, no wonder you people shit in the open street."- Riotcoke

''man he's slow rolling him more than a fish on a royal flush'' - Garja

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No Flag robo315
Crossbow
Posts: 3
Joined: Aug 19, 2017
ESO: robo315

Re: Account Hack - recovery

Post by robo315 »

Just PMed you

@sebnan12
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Switzerland sebnan12
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ESO: Mongobillione
Location: Switzerland

Re: Account Hack - recovery

Post by sebnan12 »

yea ive got this covered
"Why are you trying to lecture me on my own language, no wonder you people shit in the open street."- Riotcoke

''man he's slow rolling him more than a fish on a royal flush'' - Garja

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New Zealand JakeyBoyTH
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Posts: 1744
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Location: New Zealand

Re: Account Hack - recovery

Post by JakeyBoyTH »

sebnan12 wrote:yea ive got this covered

Such a lovely thing to do :)
Keep it up.
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- Aizamk

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Italy DaRkNiTe1698
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Posts: 723
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ESO: Marco1698

Re: Account Hack - recovery

Post by DaRkNiTe1698 »

sebnan is mongobillione right? Aka 0livia maybe?
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Switzerland sebnan12
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Posts: 2311
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Location: Switzerland

Re: Account Hack - recovery

Post by sebnan12 »

DaRkNiTe1698 wrote:sebnan is mongobillione right? Aka 0livia maybe?

yep and hazza5413 and hazza54321
"Why are you trying to lecture me on my own language, no wonder you people shit in the open street."- Riotcoke

''man he's slow rolling him more than a fish on a royal flush'' - Garja

NEED MORE XP
Mexico Nathanbec7
Crossbow
Posts: 7
Joined: Dec 12, 2016
ESO: Nathanbec7

Re: Account Hack - recovery

Post by Nathanbec7 »

I have the same problem and it was around the same dates...
My account got hacked unfortunately. My ESO account name is Nathanbec7 and I can provide you with every detail of the account.

Please, I have tried everything :sad: This is the only game I play and was returning to it after 3 years of not playing only to find out after 3 weeks of playing it that I started saying the error of "password incorrect".
I have send emails to Microsoft, AOE, and every email address I could find but no help whatsoever.
If you want I can PayPal you money for helping me recover MY account.

Thanks!
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Australia Timba
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ESO: Timba_
Location: Straya

Re: Account Hack - recovery

Post by Timba »

Hey @Nathanbec7, @sebnan12 might be able to help.
The best moment I've ever seen in AoEIII: youtu.be/LuMcFUjt6zQ?t=12m

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