Portugal thexfolder
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ESO: theXfolder
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10 Jan 2017, 03:48

Title pretty much says it all. After the end of every single game i play i get disconected from ESO and i dont get xp(not an issue just info) and the game doesn't get into my statistics. The only games on my stats are from months ago when i first bought the game. Since I started playing again a couple of days ago I have this issues constantly (as in every game). Can someone help me, is this a common problem or is it just happening to me? Can it be solved or at least explained?
Halp :C
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Australia Gear_Head
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ESO: Gear_Head
Location: Perth, Australia
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10 Jan 2017, 05:27

The stats database has been messed up for the last few days. I think it's likely coincidence that you happened to start playing at the same time these problems started happening. We are hoping this gets fixed soon, but the exact ETA is unknown. There is another thread where people have posted about this particular issue. :)

That said, losing connection to ESO after *every* game is still an anomaly. It happens relatively often, but still not more than 50% for most people (this error has to do with ESO servers going offline whilst you are in-game). Do you play treaty, by chance? The chances of this happening during a longer game are higher, and your sample size may just be small.
Portugal thexfolder
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ESO: theXfolder
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10 Jan 2017, 06:33

Gear_Head wrote:The stats database has been messed up for the last few days. I think it's likely coincidence that you happened to start playing at the same time these problems started happening. We are hoping this gets fixed soon, but the exact ETA is unknown. There is another thread where people have posted about this particular issue. :)

That said, losing connection to ESO after *every* game is still an anomaly. It happens relatively often, but still not more than 50% for most people (this error has to do with ESO servers going offline whilst you are in-game). Do you play treaty, by chance? The chances of this happening during a longer game are higher, and your sample size may just be small.


Yes mostly treaty and yes its a small sample size. I' m a recent player and trying to troubleshoot i found that playing 2 3 mins games it doesnt happen. althou on both non treaty games i played today (25-30 mins) it happened :C
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Czech Republic EAGLEMUT
ESOC Community & Dev Team
 
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ESO: EAGLEMUT
Location: [WPact]
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10 Jan 2017, 09:09

As treaty games take a long while to finish, there is a higher chance of the servers going down and restarting in the meantime, while you're playing. There is unfortunately nothing you can really do about it.
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Australia Gear_Head
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ESO: Gear_Head
Location: Perth, Australia
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10 Jan 2017, 16:09

thexfolder wrote:
Gear_Head wrote:The stats database has been messed up for the last few days. I think it's likely coincidence that you happened to start playing at the same time these problems started happening. We are hoping this gets fixed soon, but the exact ETA is unknown. There is another thread where people have posted about this particular issue. :)

That said, losing connection to ESO after *every* game is still an anomaly. It happens relatively often, but still not more than 50% for most people (this error has to do with ESO servers going offline whilst you are in-game). Do you play treaty, by chance? The chances of this happening during a longer game are higher, and your sample size may just be small.


Yes mostly treaty and yes its a small sample size. I' m a recent player and trying to troubleshoot i found that playing 2 3 mins games it doesnt happen. althou on both non treaty games i played today (25-30 mins) it happened :C



Yes, it sounds like everything is normal then. Have hope, your occurrences are still higher than the norm even for treaty (I play a great deal of NR55 and I'd estimate 20-30% of games have this happen). Hopefully as you continue playing more, you'll see things start to gravitate towards this same average.

Something to keep in mind: apparently server maintenance happens on Tuesdays weekly. There will be a MUCH higher chance of this happening to a game played on Tuesday as a result.
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United States of America site
ESOC Media Team
 
Posts: 366
ESO: site
Location: Oklahoma, USA
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10 Jan 2017, 19:14

Gear_Head wrote:
thexfolder wrote:
Gear_Head wrote:The stats database has been messed up for the last few days. I think it's likely coincidence that you happened to start playing at the same time these problems started happening. We are hoping this gets fixed soon, but the exact ETA is unknown. There is another thread where people have posted about this particular issue. :)

That said, losing connection to ESO after *every* game is still an anomaly. It happens relatively often, but still not more than 50% for most people (this error has to do with ESO servers going offline whilst you are in-game). Do you play treaty, by chance? The chances of this happening during a longer game are higher, and your sample size may just be small.


Yes mostly treaty and yes its a small sample size. I' m a recent player and trying to troubleshoot i found that playing 2 3 mins games it doesnt happen. althou on both non treaty games i played today (25-30 mins) it happened :C



Yes, it sounds like everything is normal then. Have hope, your occurrences are still higher than the norm even for treaty (I play a great deal of NR55 and I'd estimate 20-30% of games have this happen). Hopefully as you continue playing more, you'll see things start to gravitate towards this same average.

Something to keep in mind: apparently server maintenance happens on Tuesdays weekly. There will be a MUCH higher chance of this happening to a game played on Tuesday as a result.


Server Maintenance = The unpaid intern opens the closet AoE3 lives in, turns off the box, vacuums it out, turns it back on, closes the closet.
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