Cannot create log file

Technical Support for installation and running of the EP.
No Flag FotografiaFM
Crossbow
Posts: 4
Joined: Apr 29, 2018
ESO: FotografiaFM

Cannot create log file

Post by FotografiaFM »

- Operating system: Windows 10
- Patch version: 4.2.1.1
- How did you obtain the latest version of the patch: "ran the installer"

Every time I click on "Launch ESOC Patch" I get the message:

"Cannot create log file. Ensure that you have full rights in the directory where Age of Empires III resides, and that you have available disk space.\n Error: Access denied."

I have a lot of disk space and I already tried to run as administrator...
Brazil Apollo
Crossbow
Posts: 1
Joined: Aug 30, 2020
ESO: _Apollo_

Re: Cannot create log file

Post by Apollo »

Same problem here. :(
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Latvia harcha
Gendarme
Posts: 5136
Joined: Jul 2, 2015
ESO: hatamoto_samurai

Re: Cannot create log file

Post by harcha »

maybe you don't have access to the folder that it is trying to write to? win10 can have a bunch of problems of this nature
POC wrote:Also I most likely know a whole lot more than you.
POC wrote:Also as an objective third party, and near 100% accuracy of giving correct information, I would say my opinions are more reliable than yours.
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Czech Republic EAGLEMUT
ESOC Dev Team
Donator 05
Posts: 4513
Joined: Mar 31, 2015
ESO: EAGLEMUT
Clan: WPact

Re: Cannot create log file

Post by EAGLEMUT »

@Apollo this typically happens when your antivirus software is blocking the game. You need to disable it or make an exception there for the AoE3 installation folder.

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