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installation failed

Posted: 12 May 2020, 12:36
by asmthom39
Hi, i tried to install the patch but i get this, i deleted and reinstalled it but i got same message everytime. I can launch offical game but i can't play esoc...
If someone can help a noob like me, would be good :)

i get this message : "an error occurred while trying to replace the existing file : deleteFile failed; code 5. accès refusé"

Re: installation failed

Posted: 12 May 2020, 12:44
by helln00
Did you trying running the installer as administrator? if its refusing access thats likely the problem

Re: installation failed

Posted: 12 May 2020, 12:48
by Lukas_L99
asmthom is back?!

Re: installation failed

Posted: 12 May 2020, 12:57
by sergyou
asmthom39 wrote:Hi, i tried to install the patch but i get this, i deleted and reinstalled it but i got same message everytime. I can launch offical game but i can't play esoc...
If someone can help a noob like me, would be good :)

i get this message : "an error occurred while trying to replace the existing file : deleteFile failed; code 5. accès refusé"
migth be your anti virus not allowing it. happened to me something similar

Re: installation failed

Posted: 12 May 2020, 18:23
by asmthom39
hmm, i tried runing as administrator but nothing changes, same when i close my anti virus. I also get this message : "setup was unable to automatically close all applications. it is recommended that you close all applications using files thats need to be updated by setup before continuing." but i have closed everything so i don't get it..

Re: installation failed

Posted: 12 May 2020, 18:39
by Plantinator
Did u use task Manager to check if anything was running in the background?

Re: installation failed

Posted: 12 May 2020, 18:52
by asmthom39
yeah, nothing is in the background..