Tech support

[edeholland]

Post your errors here pls ')

Please create a new thread for any issues you have.

[cramper]

12, installation went fine for me, so did launching aswell joining a lobby and green up for the game, but my first game got stuck during around 50% load , followed by aoe crashng/shutting down and now im not even able to launch the patch , its just checking for updates followed by a message saying ESOCpatch launcher have stopped working, thoughts anybody ?

[tibia]

My windows defender and smartscreen thinks its a trojan

[Mimsy for President]

http://eso-community.net/thread/3438/fp ... otkey-file

[edeholland]

My windows defender and smartscreen thinks its a trojan

That''s probably because it''s changing a .exe file and that''s normally what a virus can do.

[geronimow]

whenever i click the launcher it says that the program doesn't work

[irage]

same, wait so long and get a faulty product , meh

[britishmusketeer]

whenever i click the launcher it says that the program doesn''t work

This. But it worked when I launched it from the installer for the first time

[querty]

Unfortunately my os is german but its the standard Win 10 error without any further information. The setup crashes right after the visual c++ installation

[kapor]

I think this is 64bit os only version. we need to wait for a win32 version.

[gibson]

I think this is 64bit os only version. we need to wait for a win32 version.

any new os on a computer is a 64bit lol.... And by new I mean basically Vista and newer. If you have a PC or a full sized laptop you almost certainly have a 64bit operating system

[smurfx]

Mine says that the launcher has stopped working correctly.

[tibia]

You have to start the game from the folder where its installed ( age3f.exe) .

[smurfx]

i get the same error as querty

[Goodspeed]

Should work again now!

edit: If you're reading this now, the launcher is down again. We're working on it.

[smurfx]

I tried from where it is saved and it does nothing XD

[larkyboof]

Doesn't work for me either, went to the aoe folder in program files and opened age3f.exe and working fine now, some sort of issue with the updater.

[belattor]

I have a problem lauching the game after patching it. A message told that the file "api-ms-win-crt-studio-|1-1-0.dll is missing on my computer.
What should i do to make it work please ?

[cramper]

You have to start the game from the folder where its installed ( age3f.exe) .

that actually worked for me.

[shaldore]

I have the same problem as querty :/

[sunimirio]

I had problem with "stopped working" and i go into aoe3 folder and there i run age3f.exe and it worked for me! I hope others can to run it ...

[querty]

Should work again now!

Yes it does,! Update servers were down?

[Mr_Bramboy]

[img style="max-width:100%'" src="https://i.gyazo.com/5c6f913ff6cc9d22ade58a4afe1d4863.png" alt=""]

What do the two blank spots mean?

[Goodspeed]

Should work again now!

Yes it does,! Update servers were down?

Yes its getting too many connections and shutting down because the connections arent being closed properly. This is still going on but were on it.

[fichtenweg]

Dear Admins,

i cant open the file.
it says:

"the version of the file isnt compatible with the running windows version. Open the system information to check if a x86 (32 bit) or a x64 (64 bit) version is needed"

I asked a friend of mine who has a master in programming but he told me to ask u guys because he cant fix it^^

Looking forward for information, Fichtenweg