Jerom wrote:My opinion:
- the rules are very consistent for all staff members
- communication with forum users is absolutely fine. Every warning comes with a complete description of what is wrong. It is fine to respond to it if you don't understand via pm and very much so possible. I respond to all messages with regards to that and I am sure all other mods do. I don't know why people think communication is an issue if they aren't even reaching out to moderators via pm if they don't understand or don't agree with something. There's even the thread that h2o made in which he put a lot of effort
- incog didn't leave the forums because he didn't want his posts to reflect negatively on the ESOC Staff
- I think you are not behaving in a way that could convince anyone that you would make a decent mod
- If people would behave decently, there are plenty of moderators. Right now it seems the community as a whole is having issues adapting to a new set of rules that aim to make this place more peaceful.
Further more I would like to say that the people complaining about moderation right now might seem to be the only people that have an opinion on it, but I've heard from many people, and I think other team members have heard similair stories, that they don't visit the forums anymore or don't want to make posts because of the hostile environment. At the moment we are not ESO-Community. The forums is only attractive to a specific few (especially for people that enjoy spam and flame). This should be a generic forum where everyone can freely talk about aoe related topics without consistently being harassed. The new rules are very decent and not that complex. It's not hard to just not flame a person or create a completely nonsensical topic. Thats what we expect from you, a very small amount of decency. Why don't people concerned about "strict" moderation show us that we don't have to moderate by just following these very basic rules?
Jerom, you must stop saying everything is going fine with moderation and people are behaving badly. Seriously, it's normal you want to cover the mod team, but be realistic, there are issues. And it's not only because of "trolls", so many threads are getting locked for no reason... Like the thread that h2o made, it was indeed a good thread, and indeed people didn't respect the template, but does this mean it had to be locked ? Some constructive discussion was coming out of it. Anyway, DivineFire didn't lock it just because people weren't following the template, and we both know that...
DivineFire wrote:While I do agree that adding some fresh blood to the team would definitely be helpful, and also agree that having someone read the off topic forums and devote their time to chatting in depth with people that are causing problems; your current behavior is just not conducive to you being that person.
I agree with Jerom on all of his points:
-Warnings we issue come with a full description of the issue and if anything is unclear users are always welcome to respond to them and we will take the time to explain anything that isn't making sense.
-Rules are applied to ALL staff members, and many staff members have warnings associated with their accounts.
-He is also right when he says that there are plenty of moderators if people wouldn't have such a hard time adjusting to more generic forum rules instead of what we had before which was just flame and spam everywhere.
At the moment ESOC is an extremely hostile place to post just about anything and as a group the staff has decided to moderate the site for everyone and not just for the active users we already have.
Of course you agree with all his points... He's covering your ass. But again, there are issues on the moderation side as well as on the member side.
Don't get me wrong, I'm not saying you do things terribly etc, I'm not saying it's especially both you guys' fault (I know some other mods are kinda hiding atm instead of risking to take decisions). Just that, for the first time since I've been on these forums, there are indeed some big flaws in moderation.
But anyway it's pointless to discuss this once more, because you guys won't change your point of view that there is no problem with moderation. So I'll rather go back on topic.
I'd say it's not a bad idea. Tbh the ear, I'm not sure you would be a good mod overall, but I like the idea of someone who is active on off-topic and really follows what's happening there. I'd also add it's important to have what I would call "real" mods ; by "real", I mean a full-time mod. Not someone who has to do other stuff before he can be a mod... Like making maps, designing the website, being admin of a tourney, etc. Someone that can focus on moderating actively, that's what we need imo. Or if there already is that guy (I guess DivineFire is, which is why he's the one locking more threads and getting flamed more, because he's more active than other mods), maybe we need several of those full-time mods. That way, we would be sure they can cover most threads quickly enough to prevent them from being derailed for example. Or that they will be able to check more or less all threads, not only those where posts have been reported by thebritish... Etc.
So it could be the ear, or someone else, as long as the guy is active enough and can handle a mod job.