Recover my old account Empires III, PROBLEMS.

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Spain extremeño24
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Posts: 2
Joined: Jan 28, 2020
ESO: extremeño24
Location: spain

Recover my old account Empires III, PROBLEMS.

Post by extremeño24 »

Hi here, I'm Jose Alonso, I created an account about 13 years ago, It has been a long time and I would like to recover the account to play, I still have the same game, and the Age of Empires III CD key number, but I do not get any email for the recovery of the account, when answering the secret question. Could you help me recover my old account, please. :unsure:

Thanks a lot.
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United States of America musketeer925
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Joined: Mar 28, 2015
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Re: Recover my old account Empires III, PROBLEMS.

Post by musketeer925 »

Hi Jose,

Welcome to the ESOC forums! This website is a community-run fan forum (i.e., we're not associated with Microsoft, who maintains the game's servers).

Unfortunately, as far as I know, the only way to recover accounts is through this tool:
https://esoaccounts.agecommunity.com/lo ... fault.aspx

Because the game is so old, Microsoft doesn't really offer any support with account recovery. I think if you don't have access to your email anymore, there is no way to recover your account.

The game does go on sale for $10 for almost every Steam sale (you just missed the Lunar New Year sale...), which is a relatively cheap way to pick up a new copy and a CD key for creating an account. If your previous copy was on CDs, a digital version is definitely nice, too. Unfortunately, I don't think the next steam sale is until around June.
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Switzerland sebnan12
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Joined: Nov 15, 2015
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Re: Recover my old account Empires III, PROBLEMS.

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Post by sebnan12 »

hi jose i have a spare acc i do not use if u want i can give u the login details
"Why are you trying to lecture me on my own language, no wonder you people shit in the open street."- Riotcoke

''man he's slow rolling him more than a fish on a royal flush'' - Garja

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Spain extremeño24
Crossbow
Posts: 2
Joined: Jan 28, 2020
ESO: extremeño24
Location: spain

Re: Recover my old account Empires III, PROBLEMS.

Post by extremeño24 »

musketeer925 wrote:Hi Jose,

Welcome to the ESOC forums! This website is a community-run fan forum (i.e., we're not associated with Microsoft, who maintains the game's servers).

Unfortunately, as far as I know, the only way to recover accounts is through this tool:
https://esoaccounts.agecommunity.com/lo ... fault.aspx

Because the game is so old, Microsoft doesn't really offer any support with account recovery. I think if you don't have access to your email anymore, there is no way to recover your account.

The game does go on sale for $10 for almost every Steam sale (you just missed the Lunar New Year sale...), which is a relatively cheap way to pick up a new copy and a CD key for creating an account. If your previous copy was on CDs, a digital version is definitely nice, too. Unfortunately, I don't think the next steam sale is until around June.


Oh thank you very much to both of you, but I already have it in steam the complete collection, only I wanted to recover my old account, because I have it as special, because many good times and it is my favorite game and it was my first account. :smile:

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