WARNING: possible loss of personal files when playing DE
WARNING: possible loss of personal files when playing DE
Player reports indicate that there is currently a critical bug present on Age of Empires III: Definitive Edition, causing a possible loss of personal data on the player's computer.
We would like to advise fellow members of the community to either not launch AoE3:DE for the time being, or ensure that you have proper backups of your data.
Microsoft has so far not taken a stance on the issue, so it is unclear when the issue will be resolved. Stay tuned for more information, and stay safe!
Update 1: Microsoft has shared that they are currently working on this issue as a top priority.
Update 2: Hotfix patch 5025 has been released, but there has been no confirmation if it has addressed this issue.
Update 3: Continued reports of data loss indicate that the issue has still not been resolved!
Update 4: Official stance from Microsoft:
We would like to advise fellow members of the community to either not launch AoE3:DE for the time being, or ensure that you have proper backups of your data.
Microsoft has so far not taken a stance on the issue, so it is unclear when the issue will be resolved. Stay tuned for more information, and stay safe!
Update 1: Microsoft has shared that they are currently working on this issue as a top priority.
Update 2: Hotfix patch 5025 has been released, but there has been no confirmation if it has addressed this issue.
Update 3: Continued reports of data loss indicate that the issue has still not been resolved!
Update 4: Official stance from Microsoft:
- Mr_Bramboy
- Retired Contributor
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Re: Warning: data loss bug on DE
As for ESOC events, we had a preliminary idea for this weekend planned but, as a result of this bug, all our events are suspended until further notice.
Re: Warning: data loss bug on DE
@ESOCommunity , saved us from loosing our identity!
Spain pain train is real
Re: Warning: data loss bug on DE
I was without a computer
Now im without a computer and without aoe3 DE
RIP
Now im without a computer and without aoe3 DE
RIP
Kaiser sucks
Garja Noob
grunt the best
Kickass God
BSOP OP
Garja Noob
grunt the best
Kickass God
BSOP OP
Re: Warning: data loss bug on DE
Just like covid
Plum blossoms fall below the steps like whirling snow;
They cover me still though brushed off a while ago.
-Tune: "Pure Serene Music", Li Yu (937-978 AD), the Last Lord of Southern Tang Dynasty
They cover me still though brushed off a while ago.
-Tune: "Pure Serene Music", Li Yu (937-978 AD), the Last Lord of Southern Tang Dynasty
Re: URGENT WARNING: possible loss of all personal files upon launching DE
Thank you for the warning.
Is it possible to pin this on all forums, or at least all DE forums, for people who don't look at the front page or news forum?
Is it possible to pin this on all forums, or at least all DE forums, for people who don't look at the front page or news forum?
-
- Lancer
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- Joined: Mar 1, 2015
Re: URGENT WARNING: possible loss of all personal files upon launching DE
Does this mean we can play ep for a short time?
Dead hunts cant walk....
BrookG - "There is a G in everyone"
BrookG - "There is a G in everyone"
- harcha
- Gendarme
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- ESO: hatamoto_samurai
Re: URGENT WARNING: possible loss of all personal files upon launching DE
@Victor_swe think of it as a timed demo version with "happy ending".
POC wrote:Also I most likely know a whole lot more than you.
POC wrote:Also as an objective third party, and near 100% accuracy of giving correct information, I would say my opinions are more reliable than yours.
- musketeer925
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- Challenger_Marco
- ESOC Media Team
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- ESO: challenger_marco
Re: URGENT WARNING: possible loss of all personal files upon launching DE
I still fear the many bugs from the new upcoming patch ,I'm not touching it until i am made sure there are no problems..
Re: URGENT WARNING: possible loss of all personal files upon launching DE
What does that image mean?
Re: URGENT WARNING: possible loss of all personal files upon launching DE
Yes good, now itās time for Squamiger to climb the elo ladder with none in my way! Muahahahahaha!
Re: URGENT WARNING: possible loss of all personal files upon launching DE
LooLSquamiger wrote:Yes good, now itās time for Squamiger to climb the elo ladder with none in my way! Muahahahahaha!
Spain pain train is real
- musketeer925
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- ESO: musketeer925
Re: URGENT WARNING: possible loss of all personal files upon launching DE
A new build was pushed to the password-protected "microsoft_build_final" branch on Steam this morning. I'm not sure if they only push builds there right before public releases, or if they use steam to share builds internally.chris1089 wrote:What does that image mean?
At the very least, it means they're actively working on updates, but that's probably obvious. Optimistically, it might mean a new update in the next day or so.
Re: URGENT WARNING: possible loss of all personal files upon launching DE
Seems unlikely, right? I'd guess if it reaches steam it's probably close to releasemusketeer925 wrote:A new build was pushed to the password-protected "microsoft_build_final" branch on Steam this morning. I'm not sure if they only push builds there right before public releases, or if they use steam to share builds internally.chris1089 wrote:What does that image mean?
Re: URGENT WARNING: possible loss of all personal files upon launching DE
Looks like Hotfix #3 is coming.
Re: URGENT WARNING: possible loss of all personal files upon launching DE
Hotfix or hot garbage?
- EagleRunner
- Crossbow
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- ESO: Bradhard
Re: URGENT WARNING: possible loss of all personal files upon launching DE
"We've addressed a critical issue where the game would delete a user's personal files. Now, upon launching, the user's computer will catch fire and possibly explode. Stay tuned for further updates, and happy exploring!"
- oxaloacetate
- Dragoon
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- Joined: Apr 4, 2015
Re: URGENT WARNING: possible loss of all personal files upon launching DE
Happy exploration age
We watched the tragedy unfold
We did as we were told
We bought and sold
It was the greatest show on earth
We did as we were told
We bought and sold
It was the greatest show on earth
- musketeer925
- Retired Contributor
- Posts: 2483
- Joined: Mar 28, 2015
- ESO: musketeer925
Re: URGENT WARNING: possible loss of all personal files upon launching DE
Not sure, if you look at SteamDB there are a lot of different branches that are clearly for internal sharing (e.g., "marketing" was probably an early build for the marketing team to use to create promotional art). So the question is what exactly the "microsoft_build_final" branch is used for, and how aptly it's named.Goodspeed wrote:Seems unlikely, right? I'd guess if it reaches steam it's probably close to release
- macacoalbino
- Howdah
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Re: URGENT WARNING: possible loss of all personal files upon launching DE
Was this published?EagleRunner wrote:"We've addressed a critical issue where the game would delete a user's personal files. Now, upon launching, the user's computer will catch fire and possibly explode. Stay tuned for further updates, and happy exploring!"
I was thinking maybe us, esoc members could organize a mass tweet action to get a response from the devs... if this has been published then it won't be necessary.
These guys should really invest in a Social Media team, fucking hell...
- EagleRunner
- Crossbow
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- ESO: Bradhard
Re: URGENT WARNING: possible loss of all personal files upon launching DE
@macacoalbino no, it was a joke. They didn't actually publish that.
- macacoalbino
- Howdah
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Re: URGENT WARNING: possible loss of all personal files upon launching DE
I just realized I skipped the catching fire phrase when I read it for the first time
Re: URGENT WARNING: possible loss of all personal files upon launching DE
Game development quality seems to have gone down
If this happened to me, I would check the TOS to see if the company discharged any responsibility for data loss and if this is legally actionable.
If not, I think I'd make sure they get a lot of press for it. Data loss is no joke. Somebody will have to pay for it, if some of those data were valuable and cannot be fully recovered.
You really can't trust anyone anymore, not even Microsoft. I back up all my stuff at least once per week, I don't rely on the recovery system because even that one could malfunction or restore to an older restore point.
External backups on physical disks are still the best.
If this happened to me, I would check the TOS to see if the company discharged any responsibility for data loss and if this is legally actionable.
If not, I think I'd make sure they get a lot of press for it. Data loss is no joke. Somebody will have to pay for it, if some of those data were valuable and cannot be fully recovered.
You really can't trust anyone anymore, not even Microsoft. I back up all my stuff at least once per week, I don't rely on the recovery system because even that one could malfunction or restore to an older restore point.
External backups on physical disks are still the best.
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