WARNING: possible loss of personal files when playing DE
- AndiAOE
- Skirmisher
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- ESO: mk8by8bcity
Re: WARNING: possible loss of personal files when playing DE
So...are there news on this?
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- macacoalbino
- Howdah
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Re: WARNING: possible loss of personal files when playing DE
https://forums.ageofempires.com/t/game- ... nce/106134AndiAOE wrote:So...are there news on this?
Re: WARNING: possible loss of personal files when playing DE
Looks like we got a new report from two days ago: viewtopic.php?p=506555#p506242JiaHoJian wrote:Just inform you that I have just encountered a serious bug when I was playing DE on my Mac using Parallel Desktop. I was finding my friend’s game in the hosted game list. I suddenly saw that the game list was empty, so I tried to restart the game. Then I saw that my Steam library was entirely empty, entirely page was empty, Store page was empty as well, only the text of the top menu was left. I thought maybe my Parallel Desktop was bugged, so I tried to restart Windows. After that, shockingly I found that my Steam app was missing as if it was getting deleted by unknown reason.
I knew that there was a critical bug in DE which would delete personal files by accident. So I thought my Steam app possibly got deleted by DE.
copy pasting @EAGLEMUT s Answer from https://forums.ageofempires.com/t/game- ... 106134/147
- JiaHoJian
- Crossbow
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- Location: Taiwan
Re: WARNING: possible loss of personal files when playing DE
I have just received the response from the DE team, it seems like Mac isn’t the platform that they originally supported, so they won’t address this issue on Mac.OliverP wrote:Looks like we got a new report from two days ago: viewtopic.php?p=506555#p506242JiaHoJian wrote:Just inform you that I have just encountered a serious bug when I was playing DE on my Mac using Parallel Desktop. I was finding my friend’s game in the hosted game list. I suddenly saw that the game list was empty, so I tried to restart the game. Then I saw that my Steam library was entirely empty, entirely page was empty, Store page was empty as well, only the text of the top menu was left. I thought maybe my Parallel Desktop was bugged, so I tried to restart Windows. After that, shockingly I found that my Steam app was missing as if it was getting deleted by unknown reason.
I knew that there was a critical bug in DE which would delete personal files by accident. So I thought my Steam app possibly got deleted by DE.
copy pasting @EAGLEMUT s Answer from https://forums.ageofempires.com/t/game- ... 106134/147
Hello,
Thank you for contacting Age of Empires Support. We are sorry to hear that you encountered this issue, and we apologize for the frustration it has caused. Since you are running the game on Mac, you will need to reach out to Parallel Support for assistance on this issue, we do not have the tools to work with that software:
https://support.ageofempires.com/hc/en- ... ls-Desktop
- harcha
- Gendarme
- Posts: 5141
- Joined: Jul 2, 2015
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Re: WARNING: possible loss of personal files when playing DE
I suspected they might use that out. How cheap of them.
POC wrote:Also I most likely know a whole lot more than you.
POC wrote:Also as an objective third party, and near 100% accuracy of giving correct information, I would say my opinions are more reliable than yours.
- musketeer925
- Retired Contributor
- Posts: 2484
- Joined: Mar 28, 2015
- ESO: musketeer925
Re: WARNING: possible loss of personal files when playing DE
The Mac version is the same version, right? It just runs in parallels?
If so, it seems like that would mean the problem is still present on the Windows version, too.
If so, it seems like that would mean the problem is still present on the Windows version, too.
Re: WARNING: possible loss of personal files when playing DE
Seems likely. If they had actually found a solution they would've immediately implemented it everywhere.
Can't believe this is taking so long to solve.
Can't believe this is taking so long to solve.
- fightinfrenchman
- Ninja
- Posts: 23506
- Joined: Oct 17, 2015
- Location: Pennsylvania
Re: WARNING: possible loss of personal files when playing DE
I find it very easy to believe at this point tbhGoodspeed wrote:Seems likely. If they had actually found a solution they would've immediately implemented it everywhere.
Can't believe this is taking so long to solve.
Dromedary Scone Mix is not Alone Mix
Re: WARNING: possible loss of personal files when playing DE
It hasn't been solved. Play it at your own riskGoodspeed wrote:Seems likely. If they had actually found a solution they would've immediately implemented it everywhere.
Can't believe this is taking so long to solve.
Re: WARNING: possible loss of personal files when playing DE
is this known to still happen on windows too?
Re: WARNING: possible loss of personal files when playing DE
Are there anymore reports?
Re: WARNING: possible loss of personal files when playing DE
Haven't seen any in a long while, and I browse all the relevant AoE3 discussion platforms regularly.drsingh wrote:Are there anymore reports?
Also, MS seems to now have an official stance on the issue, although it isn't yet posted in the main thread linked here.
Re: WARNING: possible loss of personal files when playing DE
How...reassuringEAGLEMUT wrote:Haven't seen any in a long while, and I browse all the relevant AoE3 discussion platforms regularly.drsingh wrote:Are there anymore reports?
Also, MS seems to now have an official stance on the issue, although it isn't yet posted in the main thread linked here.
Re: WARNING: possible loss of personal files when playing DE
Its already been confirmed that eaglemut installed a keylogger into his mod that stole everyones credit card information and erased their C drive after. They fixed it by disabling mods.
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