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Brazil D_Antona
Crossbow
Posts: 5
ESO: D_Antona
Location: São Paulo, Brazil

17 Feb 2019, 21:51

Hey there.

I used to play the game in 2005-2006 with an old account called "TheWitcher" (it was an Age of Empires 3 account, no expansions).

Now I have just bought a new account Complete Collection on Steam then (called "D_Antona") and I realized my old account is still there on ESO. But here's the thing: I don't remember the password anymore and I although I can still answer the secret question, the registered mail is also a very old one, I do not use it anymore.

I'd like to have my TheWitcher account back mainly to have back my high level home cities and, well, catch up with Asian Dynasties having good decks and so on.

Is there anyway you can help me with that?

Sincerely,
D'Antona
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Netherlands edeholland
ESOC Community Team
Donator 01
Posts: 3547
ESO: edeholland
Location: the cloud
GameRanger ID: 4053888

17 Feb 2019, 21:58

If you have lost access to your e-mail address and you don't know your password, I don't think there is a way to gain access to your account. However, if you bought the game on Steam, you can make another ESO account. You can then use the XP MOD to easily level up your new account in just a few minutes.
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France [Armag] diarouga
Gendarme
Posts: 7868
Location: France

17 Feb 2019, 21:59

Hi,
I'm not sure you can get your old account back, however you can get lvl 100 home cities in a few minutes.
Check this thread for more details : https://eso-community.net/viewtopic.php?t=219
"dia abused the explorer really well I'm impressed"
Bran6new
User avatar
Czech Republic EAGLEMUT
ESOC Dev Team
Donator 05
Posts: 3061
ESO: EAGLEMUT
Location: [WPact]

17 Feb 2019, 22:05

There is no other way to get the account back aside from using the recover tool: https://esoaccounts.agecommunity.com
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User avatar
Brazil D_Antona
Crossbow
Posts: 5
ESO: D_Antona
Location: São Paulo, Brazil

17 Feb 2019, 23:54

EAGLEMUT wrote:There is no other way to get the account back aside from using the recover tool: https://esoaccounts.agecommunity.com


Yeah, I tried that, but the mail kinda "pops back" saying something like "the message was not sent because this mail, this server doesn't work anymore, etc." So I tried coming here.

Anyway, thank you guys! I'll try that mod, it was really just about having the home cities back.
Thank you all.

D'Antona
Sweden Challe
Musketeer
Posts: 82
ESO: Challe

18 Feb 2019, 00:00

Yeah, I tried too to send an e-mail. I never got any response. I want two accounts restored
No Flag verdebrando
Crossbow
Posts: 4
ESO: verde

15 Mar 2019, 01:06

edeholland wrote:If you have lost access to your e-mail address and you don't know your password, I don't think there is a way to gain access to your account. However, if you bought the game on Steam, you can make another ESO account. You can then use the XP MOD to easily level up your new account in just a few minutes.



how can i create another eso account on steam?
User avatar
United States of America XeeleeFlower
ESOC Community & Media Team
Donator 10
Posts: 670

15 Mar 2019, 06:31

@verdebrando https://eso-community.net/viewtopic.php?f=65&t=4873

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No Flag verdebrando
Crossbow
Posts: 4
ESO: verde

15 Mar 2019, 16:34

@XeeleeFlower
i download the script (i have windows 10) and i run it and ask me for my product key so i fill it out ,then i went to create a new acoount however it then gave me an error http://www.eso.com/101.aspx. i believe is because my eso account is still active with my product key .since only one account per key. i thought maybe i can reset my eso acoount through steam since the eso servers are down.
User avatar
Czech Republic EAGLEMUT
ESOC Dev Team
Donator 05
Posts: 3061
ESO: EAGLEMUT
Location: [WPact]

15 Mar 2019, 16:45

@verdebrando ESO servers are not down. That script is used to remove an old key when you buy a new one that you want to activate instead; it is not used to delete your previous ESO account (which isn't possible). Sounds like you already have an account.
No Flag verdebrando
Crossbow
Posts: 4
ESO: verde

15 Mar 2019, 19:24

@EAGLEMUT .Yes , i do have an ESO account (since is been long time i have not played online i forgot my eso password but i know my username and the recovery question) however i think the servers of aoe are down because it says they going to send me an email to reset my pass but i have no response whatsoever .also people have mention that the servers for ao3 has been down for 10 years. i bought this game in steam . is there is a way to change my email or reset my pass? on steam
User avatar
Czech Republic EAGLEMUT
ESOC Dev Team
Donator 05
Posts: 3061
ESO: EAGLEMUT
Location: [WPact]

15 Mar 2019, 19:33

@verdebrando sorry, if the email isn't coming I don't think there's anything you can do to recover it.
also people have mention that the servers for ao3 has been down for 10 years

AoE3 ESO servers are provided basically since the game's release and have never gone down for a significant period of time (like days max I think). Those people are utterly wrong.
i bought this game in steam . is there is a way to change my email or reset my pass? on steam

The game as distributed on Steam is no different than the CD version - including that it uses the same ESO servers for multiplayer.
No Flag verdebrando
Crossbow
Posts: 4
ESO: verde

15 Mar 2019, 20:15

@EAGLEMUT BUMMER im the same situation as @D_Antona i dont know if is my email or maybe is because the servers have not yet sent my recovery email.

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