No Flag nandomus
Crossbow
Posts: 6
ESO: nandomus

12 Jan 2019, 10:36

hello voila I would like to replay age of empire 3 my problem when I try to reset the password I do not receive any mail to be able to create another password that could help me find a solution please
No Flag counterpunch
Crossbow
Posts: 1
ESO: Hillbilly88

21 Jan 2019, 00:06

Can someone help me aswell. i lost my password and i cant figure out why i cannot get an email from my password request.
User avatar
Czech Republic EAGLEMUT
ESOC Dev Team
Donator 05
Posts: 3410
ESO: EAGLEMUT
Location: [WPact]

21 Jan 2019, 00:29

@nandomus @counterpunch Hello, unfortunately there's nothing that can be done if you are unable to retrieve the account using the ESO account tool: https://esoaccounts.agecommunity.com/
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United States of America musketeer925
ESOC Dev Team
Donator 01
Posts: 2001
ESO: musketeer925
GameRanger ID: 451878

21 Jan 2019, 02:33

Note that ESOC is a fan site and not associated with Microsoft and doesn't run ESO, so we don't have any control over password resets -- all we can do is direct you to publicly available tool @EAGLEMUT linked.

Other than that you can try to contact Microsoft -- I'm not sure if they have an official support contact for AoE3 anymore, but you could try hitting up /u/plus2joe on reddit (who is on of the guys on the general "Age of Empires" team), or check the official forums (where I suspect one of you has already been)
User avatar
Czech Republic EAGLEMUT
ESOC Dev Team
Donator 05
Posts: 3410
ESO: EAGLEMUT
Location: [WPact]

21 Jan 2019, 02:58

musketeer925 wrote:I'm not sure if they have an official support contact for AoE3 anymore

Nope, all support email adresses have been terminated.
No Flag stdpozer
Crossbow
Posts: 1

12 Aug 2019, 15:20

in my email it gives a url to nowhere useless washed up system

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