unable to receive eso mail to reset password

[nandomus]

hello voila I would like to replay age of empire 3 my problem when I try to reset the password I do not receive any mail to be able to create another password that could help me find a solution please

[counterpunch]

Can someone help me aswell. i lost my password and i cant figure out why i cannot get an email from my password request.

[EAGLEMUT]

@nandomus @counterpunch Hello, unfortunately there's nothing that can be done if you are unable to retrieve the account using the ESO account tool: https://esoaccounts.agecommunity.com/

[musketeer925]

Note that ESOC is a fan site and not associated with Microsoft and doesn't run ESO, so we don't have any control over password resets -- all we can do is direct you to publicly available tool @EAGLEMUT linked.

Other than that you can try to contact Microsoft -- I'm not sure if they have an official support contact for AoE3 anymore, but you could try hitting up /u/plus2joe on reddit (who is on of the guys on the general "Age of Empires" team), or check the official forums (where I suspect one of you has already been)

[EAGLEMUT]

I'm not sure if they have an official support contact for AoE3 anymore

Nope, all support email adresses have been terminated.

[stdpozer]

in my email it gives a url to nowhere useless washed up system