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i can't log in

Posted: 13 Apr 2019, 22:39
by EliasAN1
Hello i have an account already created but when i want to log in i press ok and nothing happens and the account is still wrriting
any help please ?

Re: i can't log in

Posted: 14 Apr 2019, 10:18
by EliasAN1
is there any help ?????????
it's funny how you can't help me

Posted: 14 Apr 2019, 10:19
by Guigs
Stay calm, and call @EAGLEMUT

Re: i can't log in

Posted: 14 Apr 2019, 10:23
by edeholland
What do you mean with "the account is still writing"? Could you provide a screenshot?

Re: i can't log in

Posted: 14 Apr 2019, 10:58
by Dolan
Take a screenshot so ppl can see what you see.
Do you fail to connect to ESO or does your password fail to log you in?
Have you tried contacting Microsoft support through their Steam forum? (I've no idea if they still do that, but just saying).
Have you tried disabling your firewall temporarily and see if you can connect to ESO?
Have you created a rule for your firewall to allow traffic in and out with the ESO servers?

Etc.

I think there used to be a guide for new players somewhere which covered some of these issues, including how to set up your router.

PS. Here you go: https://eso-community.net/viewtopic.php?f=19&t=1161
Now kiss the Pope's ring.

Re: i can't log in

Posted: 14 Apr 2019, 12:06
by EliasAN1
no, that the problem there is nothing to see I write my account then I try to press ok nothing happen no error or anything just nothing happens

Re: i can't log in

Posted: 14 Apr 2019, 12:16
by EliasAN1
i tried everthing but that thing what is that ?
Have you created a rule for your firewall to allow traffic in and out with the ESO server
how i can do that ?

Re: i can't log in

Posted: 14 Apr 2019, 13:36
by EliasAN1
ok It worked but I can't find games why ? in first there was 2 games and now they are gone

Re: i can't log in

Posted: 14 Apr 2019, 13:46
by Mitoe
EliasAN1 wrote:ok It worked but I can't find games why ? in first there was 2 games and now they are gone

Which expansion are you on? The Vanilla version of the game (no expansions?) The Warchiefs (no one plays this anymore)? Or The Asian Dynasties?

If you're on the Asian Dynasties you may need to enable Warchief civilizations in your filter settings to see games.

Re: i can't log in

Posted: 15 Apr 2019, 12:51
by Dolan
You're welcome!

Re: i can't log in

Posted: 15 Apr 2019, 17:00
by EliasAN1
EliasAN1 wrote:is there any help ?????????
it's funny how you can't help me

it worked and every thing is ok thanks guys and sorry for that ^

Re: i can't log in

Posted: 15 Apr 2019, 17:01
by EAGLEMUT
Wait so, what worked?

Re: i can't log in

Posted: 16 Apr 2019, 10:07
by edeholland
Image

Re: i can't log in

Posted: 16 Apr 2019, 10:35
by jesus3
Dolan wrote:
PS. Here you go: https://eso-community.net/viewtopic.php?f=19&t=1161
Now kiss the Pope's ring.


Dolan knows how to please the deities, this was clearly the reason why it worked