Hello!
i've lost my ESO online password.
i know my account "ianes" i dont know my secret answer.
When i try to recieve the new password by e-mail, i dont recieve it!
is there any way to create new ESO account? or other way to get my account back?
I have the game key, game ID, and my e-mail is <email redacted>
Can't get New password/get account back
- musketeer925
- Retired Contributor
- Posts: 2484
- Joined: Mar 28, 2015
- ESO: musketeer925
Re: Can't get New password/get account back
Hi ianes, welcome to the ESO-Community forum.
Note that this forum is a fan-run forum and is not affiliated with Microsoft, so don't share your private account details with anyone here. I redacted your email address in the post above. There is an official account management tool, which I linked below -- not sure if that's what you've been using. Be sure to check spam folders and other email addresses, perhaps you didn't register with the one you think.
https://esoaccounts.agecommunity.com/lo ... fault.aspx
If this tool does not work for you, as far as I know there isn't anyone to contact who can help you recover it anymore.
Note that this forum is a fan-run forum and is not affiliated with Microsoft, so don't share your private account details with anyone here. I redacted your email address in the post above. There is an official account management tool, which I linked below -- not sure if that's what you've been using. Be sure to check spam folders and other email addresses, perhaps you didn't register with the one you think.
https://esoaccounts.agecommunity.com/lo ... fault.aspx
If this tool does not work for you, as far as I know there isn't anyone to contact who can help you recover it anymore.
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