installation failed

Technical Support for installation and running of the EP.
France asmthom39
Crossbow
Posts: 35
Joined: Sep 9, 2015

installation failed

Post by asmthom39 »

Hi, i tried to install the patch but i get this, i deleted and reinstalled it but i got same message everytime. I can launch offical game but i can't play esoc...
If someone can help a noob like me, would be good :)

i get this message : "an error occurred while trying to replace the existing file : deleteFile failed; code 5. accès refusé"
Attachments
Sans titre.jpg
No Flag helln00
Howdah
Posts: 1410
Joined: Jan 28, 2017
ESO: helln00

Re: installation failed

Post by helln00 »

Did you trying running the installer as administrator? if its refusing access thats likely the problem
User avatar
Germany Lukas_L99
Pro Player
Donator 01
Posts: 2059
Joined: Nov 15, 2015
ESO: Lukas_L99
Location: LĂĽbeck

Re: installation failed

Post by Lukas_L99 »

asmthom is back?!
User avatar
Portugal sergyou
Lancer
Posts: 636
Joined: Apr 9, 2015

Re: installation failed

Post by sergyou »

asmthom39 wrote:Hi, i tried to install the patch but i get this, i deleted and reinstalled it but i got same message everytime. I can launch offical game but i can't play esoc...
If someone can help a noob like me, would be good :)

i get this message : "an error occurred while trying to replace the existing file : deleteFile failed; code 5. accès refusé"
migth be your anti virus not allowing it. happened to me something similar
France asmthom39
Crossbow
Posts: 35
Joined: Sep 9, 2015

Re: installation failed

Post by asmthom39 »

hmm, i tried runing as administrator but nothing changes, same when i close my anti virus. I also get this message : "setup was unable to automatically close all applications. it is recommended that you close all applications using files thats need to be updated by setup before continuing." but i have closed everything so i don't get it..
User avatar
Germany Plantinator
Dragoon
Posts: 431
Joined: Feb 24, 2020
ESO: Plantinator

Re: installation failed

Post by Plantinator »

Did u use task Manager to check if anything was running in the background?
France asmthom39
Crossbow
Posts: 35
Joined: Sep 9, 2015

Re: installation failed

Post by asmthom39 »

yeah, nothing is in the background..

Who is online

Users browsing this forum: No registered users and 0 guests

Which top 10 players do you wish to see listed?

All-time

Active last two weeks

Active last month

Supremacy

Treaty

Official

ESOC Patch

Treaty Patch

1v1 Elo

2v2 Elo

3v3 Elo

Power Rating

Which streams do you wish to see listed?

Twitch

Age of Empires III

Age of Empires IV